Wondering what others would do in this situation
We had a guest order a bottle of Sancerre. Wine was presented, tasted and approved by the host. Poured for table of 5 guests. Lady (not host) insists the wine is not cold enough and demands we replace the wine poured with another colder bottle. We did and had to toss all the wine poured.
I was just wondering what others would do... Is it reasonable for the restaurant to replace the bottle at no charge?
In reply to Kristopher James:
In reply to Charlie Deal:
I think we are on the same page. I was saying in a long way... That I would wait for the Host's approval to bring another bottle before just agreeing with our Matriarch.
In reply to Kary Vega:
Wow! Someone refused a bottle due to the "color" of the cork? Was the wine approved by the host?
In reply to Scott Barber: