Hello, GuildSomm community,
Too many times, wineries are selecting a distributor based on a meeting, tasting and decide to work with a company that doesn't provide great service to hotels and restaurant and therefore damage the reputation of the winery.
As a former sommelier, I had to delist some great wine due to delivery issues with suppliers or bottle condition (wine stored in warehouses with poor quality temperature control) or due to the importer selling the same wine in supermarkets, casual and fine dining restaurant.
I believe in importers that respect the work from the winemaker and do not just look at the wine as a commodity.
In the UK, they are distributors award based on the feedback from sommeliers and from the hospitality industry.
Therefore, I would like to as your opinion on the subject and what are your favourite suppliers and the reason why?