The Ethical Sommelier

Ethics are one of the big grey areas that we in our wine community rarely talk about. The rules are not defined and one must determine for themselves where they set the standard. Below are a series of scenarios. There are no right or wrong answers… although some of the extremes would certainly get you fired and/or ostracized from the sommelier community.

Drinking on the Job

As sommeliers, it is obvious that we always taste wine; mostly it is on the clock. That is the part of our work that seems to be the most glamorous to the general public. Lord knows, we have all worked with chefs that drink during service. But how far do you personally go?

a.       Only taste before service and always spit

b.      Smell check when opening bottles during service and only taste when a bottle is questionable

c.       Taste every bottle you open all night long- just enough to check it (and hold a light buzz)

d.      Only drink at work when it is an extremely stressful shift

e.       Start drinking once the last table has been seated

f.        Start drinking once the first table has been seated

Buying allocated wine for yourself

This has to be one of the most hotly contested ethical issues. I have heard every argument in the book as to why this should or should not be done. On the one side, some sommeliers feel that this is a perk to the job. Others do it to hold the restaurants allocation in dry years. Wine makers loathe this practice for obvious reasons and restaurant owners would probably want the first right to take the wines, rather than the sommelier. Which of the following have you done?

a.       Allocated wines are for the restaurant only. If we are not in the position to take them, we pass.

b.      Occasionally I will buy valuable wines from the restaurant, but only for my own collection

c.       If the restaurant can’t keep a pricy allocation, I will sell it to a collector for a profit that goes directly to the restaurant

d.      I buy rare wines that are earmarked for the restaurant and sell them to collectors for my own profit

e.       I sometimes take cases of cheap wine that I would never normally serve at the restaurant so that I can get a couple bottles of something valuable that I buy for myself

Refusing service to guests

Lets face it: we work in the booze business and nightly our guests drink way more than they should. But it is also our job to sell it to them. Do you ever say no? I am sure that every one of you has had the following dilemmas during service. Which of these situations would keep you from serving?

a.       a guest orders an expensive bottle of champagne for their daughters 16th birthday dinner. It is presumed that she will be drinking it with them (you know, because the Krug Rose comes in such a cute box…)

b.      A regular guest and his date come in for dinner. They are clearly drunk. They sit at the bar and order two rounds of martinis before sitting down. Once they have sat, clearly hammered, they order two bottles of wine.

c.       A VIP of the restaurant and her friend have just finished their second bottle of wine. They order a third and you know that they are driving. The third bottle is $300.

Entitlement to the cellar: Opening wines that belong to the restaurant

So, your cost is not just in line, and perhaps it is even low. This gives you room to do some cool things. A couple bottles of wine will never be missed. Which of the following have you/would you do:

a.       Nothing. The additional profit belongs solely to the owners

b.      Open some fun wines that are a little pricy to pour for VIPs in the restaurant (of course this way you can taste it too)

c.       Open something great for your sommelier friends that happen to come by the restaurant after work

d.      Open wine to share with the staff at the end of the night

e.       Take a bottle out of the cellar to an industry function

f.        Take a bottle of wine home

Perks from suppliers and wineries

Wine representatives use every resource they have to get us to buy their wine. At what point are you beholden to that brand? And if your list placements have been bought, is that problematic for you?

a.       I never take meals, wine, or money.

b.      I let wineries take me out to lunch or dinner

c.       I go on wine trips, but only when they are sponsored by a group (Wines of Argentina) rather than a winery (Catena)

d.      I will go on any free trip that comes my way- even if it means that I will be supporting that brand in the future.

e.       Sometimes I get a free magnum of wine when I purchase a couple cases for the restaurant. It is the only reason I ordered the wine, and I take that magnum home

f.        A rep friend of mine gets a commission on every case of a specific wine that I order. They split their commission with me

g.       A supplier discreetly gives me a check for all of my by the glass placements that come from them

I have encountered every one of these scenarios and have determined where my own ethical boundaries lie.  Isn’t it about time that as a community we discuss what that code of ethics should be?

Anonymous
Parents
  • This is a good discussion.

    My personal belief is that we need to project professionalism to an extreme. The general public sometimes thinks our jobs are constant "play time" and if we project an image of drinking and debauchery, we will be treated accordingly. We study as hard as those with Doctorate degrees and we deserve the same respect.

    Working for a publically held, international company like Morton's ethics are always top of mind, so here are my thoughts:

    Drinking:

    Tasting is okay with a sales rep and before your shift

    All servers and managers should have tasted at least each wine by the glass and specialty cocktail

    If a guest offers you a taste of their wine you may accept, however, it is that, a taste and not a glass

    No "drinking" on the job...ever.

    Allocated wines for yourself:

    NEVER

    Entitlement to the Cellar:

    No; for the greater good of the profitability of the restaurant. Samples and gifts from suppliers and guests are a different story.

    Refusing Service:

    It is our responsibility as liquor license holders to make responsible choices and refuse service to those who appear over the line. We also encourage managers to buy the guest a cab home.

    Perks from suppliers:

    If it feels wrong, don't do it. We will never get ourselves into a Quid Pro Quo situation, so as long as there is no "this for that" perks are acceptable.

Comment
  • This is a good discussion.

    My personal belief is that we need to project professionalism to an extreme. The general public sometimes thinks our jobs are constant "play time" and if we project an image of drinking and debauchery, we will be treated accordingly. We study as hard as those with Doctorate degrees and we deserve the same respect.

    Working for a publically held, international company like Morton's ethics are always top of mind, so here are my thoughts:

    Drinking:

    Tasting is okay with a sales rep and before your shift

    All servers and managers should have tasted at least each wine by the glass and specialty cocktail

    If a guest offers you a taste of their wine you may accept, however, it is that, a taste and not a glass

    No "drinking" on the job...ever.

    Allocated wines for yourself:

    NEVER

    Entitlement to the Cellar:

    No; for the greater good of the profitability of the restaurant. Samples and gifts from suppliers and guests are a different story.

    Refusing Service:

    It is our responsibility as liquor license holders to make responsible choices and refuse service to those who appear over the line. We also encourage managers to buy the guest a cab home.

    Perks from suppliers:

    If it feels wrong, don't do it. We will never get ourselves into a Quid Pro Quo situation, so as long as there is no "this for that" perks are acceptable.

Children
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