So, I'm taking my Level 2 in two weeks in Miami and I have a question.
Late last year, I suffered a bad knee injury that required surgery.. and unfortunately I did some permanent damage to my knee. As a result, I wear a giant metal brace on my left knee, and when I walk around in hard shoes, I have to walk with a cane.
My knee is still healing from surgery - the doc says Labor Day by the time it's really healed as far as it will go. I can walk normally with sneakers on most of the time, but obviously I can't wear sneakers in a restaurant environment.
I haven't served wine to anyone since the injury. Honestly, I've been too nervous and I don't know what to do. But, I have to pretty soon, so I was wondering if anyone knows Somms that require walking aids, and how they provide service to their guests.
Regarding the exam, you should reach out to Kathleen Lewis at the CMS. I would assume they would make any reasonable accommodation that you need.
Beyond that, Yannick Benjamin might be familiar with the general topic. He has worked the floor for many years with a wheelchair and developed serving trays and other tools that work for him and he was able to pass the Masters level service exam.
Thank you Geoff for the introduction. I am happy to talk to you at your earliest convenience. You can email me at email@example.com.
Thank you Geoff and Yannick! I've reached out to you on email Yannick, I have a couple questions. I found a good pair of dressy shoes that had some cushion on the bottom. I passed the Certified exam - I didn't have an issue carrying a tray or the champagne bucket. But after a few hours on my feet... ouch.