FAQ
  • What's the difference between GuildSomm and the Court of Master Sommeliers?
    GuildSomm is a 501(c)6 nonprofit membership organization focused on education and community for wine professionals. Anyone can be a member. Our content is beneficial to those working across varied roles and toward any sort of certification—or none at all. The Court of Master Sommeliers (CMS) is a certification body with four levels: Introductory, Certified, Advanced, and Master. GuildSomm recognizes the Court as the preeminent examining body for sommeliers, but the two organizations are not related.

  • What about SommFoundation?
    SommFoundation is our partner organization. It is a 501(c)3 educational foundation offering scholarship and enrichment trip opportunities to working wine professionals.

  • Help! I lost my pin/certificate from my CMS exam.
    Sorry, not us (see above)! Email Kathleen Lewis at the Court of Master Sommeliers: klewis@mastersommeliers.org.

  • What level of difficulty within Court exams do the GuildSomm Review and Study Guide questions represent?
    The levels of our Review quizzes and Study Guide review questions have no relation to the levels of any examination body. Remember, we’re not affiliated!

  • I’m studying for a CMS exam. Where can I find advice about content and how to study?
    Head to our Study Forums. Many of your questions have likely been asked and answered already. Also be sure to look at the Court’s resources.

  • I applied for an enrichment trip. When will I be notified if I was selected or not?
    Generally, applicants are notified a few weeks after the application deadline. If we know the exact date, we will note it in the announcement posting. With more specific questions, please email Lynn Fletcher at SommFoundation: lynn.fletcher@sommfoundation.com.

  • How can I find a study or tasting group in my city?
    We’re so glad you asked! In our Study Forums, you can look for a group near you or start a new one.

  • How do I cancel my membership?
    Go to your Profile page. On the righthand side, you'll see a section titled "Manage Membership." Click the "Cancel Membership" button, and your membership is cancelled.

  • I’m having issues watching a webinar that I purchased. What do I do?
    If you are losing access or the screen is going blank, it may be a connection issue. Run a system check with Onstream. You can also enter your email address to be contacted by Onstream if the problem continues. If you have a firewall in place, add an exception for https://join.onstreammedia.com. If you’re on a work computer or other large network, ask your IT representative to grant access to Ports 80, 443, and 1935, for both RTMP traffic and standard web traffic.

  • Something else? Contact us!
    Account & payment issues: christine@guildsomm.com
    Masterclasses, webinars, & other events: emily@guildsomm.com
    Features, forums, jobs board, & general site feedback: stacy@guildsomm.com
    Compendium & other technical content: vincent@guildsomm.com
    Anything else: info@guildsomm.com