Overcoming Pressure: A Toolkit for Beverage Professionals

Overcoming Pressure: A Toolkit for Beverage Professionals

By MS Myles Trapp with Adam Pucillo

I watched in horror as the wineglasses on my tray first wavered and then began to topple over like dominoes. Splashes of pretend Cava rained down on my poor, bewildered guests. My heart sank. Despite years of hard work and preparation, my dreams of becoming an Advanced Sommelier were swirling down the drain in front of my eyes. My pulse thundered between my ears. The room seemed to grow dark, as if I was stepping into a tunnel.
–Myles Trapp
Adrenaline and nerves were never something I had experienced until I walked into the service portion of my CMS Certified Exam. It was entirely unexpected. After all, don’t I do this every night? But suddenly, standing there in front of a Master Sommelier holding a clipboard, I had what felt like an out-of-body experience. It’s like I was standing in the corner of the room watching myself perform the tasks being asked of me. My mind was blank, and I felt like I was on autopilot.
–Adam Pucillo

Everyone experiences pressure, but research has shown that some people perform above average in stressful situations because they are more skilled at managing pressure. This advantage is available to everyone. While there’s no one-size-fits-all solution to stress, there are many proven techniques that reduce its impacts.

Those in the wine and beverage industry experience stress in a range of professional settings, from high-level wine exams to sales presentations to job interviews. This article will focus on exams and competitions, which, as our personal stories above demonstrate, are often where beverage professionals experience a new, and potentially destabilizing, level of pressure.

What follows is a curated list of strategies that I’ve found helpful in these situations. It was invaluable to workshop these techniques with my study partner, Adam Pucillo, as we were studying together for the Court of Master Sommeliers Master Sommelier Examination. After repeat failures, Adam and

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  • So much good stuff here  !  Another book I would recommend is How Champions Think which covers a lot of the ideas here.

    The ability to deal with a high stakes, high pressure situation is key to doing well at practical exams and I think this is why so many musicians and theater majors have done well at upper level sommelier exams - they are used to the audition process and performing on the spot.  So, if you're having troubles with performing under pressure, maybe try joining an improv troupe or putting yourself in situations that are unfamiliar.  There's a reason I recommend staging as a way to prepare for service exams - you're in a restaurant where you don't know the food or the wine that well and are expected to execute service ... sound familiar?  The music suggestion is killer as well ... my song for service - Be Our Guest from Beauty and the Beast :D

    As another example of how some of these techniques come into play, here's what I had printed out for myself and looked at while I was at the hotel in the time leading up to my final attempt at MS Theory - these were what I would do after every question that was asked of me at theory.

  • Thanks  , I love hearing about your process. Coming to terms with the pressure and facing my fears was for me the greatest challenge of the exam journey. Maybe it was the same for you. However, it also ended up being the most powerful growth opportunity.

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  • Thanks  , I love hearing about your process. Coming to terms with the pressure and facing my fears was for me the greatest challenge of the exam journey. Maybe it was the same for you. However, it also ended up being the most powerful growth opportunity.

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